We manage the hosting, updates and backups your website depends on.

We configure and maintain your agreed hosting environment, handle relevant software updates and manage the backup and restoration responsibilities in your scope. We investigate hosting problems and coordinate migrations with the providers involved.

We provide this service through your ongoing retainer.

Discuss your retainer

Your website’s hosting inventory

We account for the parts your site needs to run.

Application: Your pages, code, and media
Database: Your content and saved records
Connections: Your domain, email, and providers

We account for the parts that keep your website running.

Your pages, media, database, domain, and connected providers each have a role in your hosting setup.

Your inventory: Your application, data, and providers
Your access: Your approved administrator access

You know who is handling your agreed hosting work when your website needs attention.

Your hosting needs to match what your website runs.

We check the software and dependencies your site requires before configuring or moving it. We identify who controls the domain, application, database and related services so a hosting change includes the necessary pieces.

Your backup needs a practical restoration path.

We agree what should be backed up and how restoration will be checked. We keep the status of stored backups separate from the result of an actual restoration check.

Your website depends on services someone needs to understand and maintain.

Your domain, secure connection, application, and backup arrangements each have a role. We review your setup, establish our responsibilities, and manage your agreed server changes and investigations.

Your hosting responsibilitiesInteractive example

Your hosting environment

Your server supports the services we agree to maintain.

Your approved hosting access

We review your application’s needs and manage the server changes included in your retainer.

You know where your hosting responsibilities sit when you need a change or something stops working.

We agree your hosting access, update responsibilities, backup arrangements, and any provider costs with you.

Your migration needs a controlled handoff.

We prepare the destination, inspect the available source files and coordinate the changes needed to reach it. We identify missing dependencies and test the affected website functions before calling the migration complete.

We continue this work through your retainer.

Your software, site and provider requirements change over time. We maintain the agreed environment and revisit backup, capacity or migration needs as part of your retainer.

We work through ongoing retainers. We agree the responsibilities you need us to handle and do not offer one-off projects.

Can you work with our current host?

We review the environment and available access before recommending changes. We explain what we can maintain and which requirements may need another arrangement.

Does a server backup guarantee our website can be restored?

No. Restoration depends on the necessary files, data and dependencies being present and usable. We establish and check the restoration responsibilities in your scope.

Tell us what your
business needs.

We work through ongoing retainers. Tell us which parts of your website, advertising, design, and hosting you need us to manage.

Discuss a retainer